Quality Assurance

Objectives

The most important criteria for high-quality interpreting of a spoken text or translation of a written text are:

Customer satisfaction

The following strategies help me to achieve those aims:

Quality Assurance for Interpreting

As my customer, you yourself can also contribute to making your multilingual event a success: Try to request my services at the earliest possible time to benefit from my organisational experience and to provide adequate time for me to prepare.

Quality Assurance for Translations

Preparation Phase

To guarantee a seamless workflow, I will clarify all key facts in advance, for instance:

Clarification of key facts

Translation Process

The following measures ensure accuracy during translation:

Research

Final Check

Prior to delivery, each order undergoes a thorough final review (check for completeness, technical accuracy, linguistic correctness and formatting, if needed).

My Basic Approach

Partnership

Each assignment – small or large – is equally important to me and receives the same amount of attention and care.

I have high standards for my work and strive to continuously improve my quality, not least by maintaining a close dialogue with my customers. Together, we will establish the basis for long-term cooperation which benefits both sides.